Terms of Service

When using Eikenbi’s products, services, and official website, you agree to comply with the following terms and conditions. Please read carefully before use.

1. Acceptance of Terms

By accessing and using Eikenbi’s website, you agree to be bound by these Terms of Service and all applicable laws. 
If you do not agree, please discontinue using our website or services.

2. Use of Services

• Customers agree to provide accurate and complete information when registering or making purchases. 
• Eikenbi may not be used for unlawful purposes, harmful activities, or infringing upon the rights of third parties. 
• Eikenbi reserves the right to refuse service or cancel orders if fraudulent activities, legal violations, or breaches of these terms are detected.

3. Orders and Payments

• Product prices are displayed in [VND/JPY/USD] and are exclusive of taxes. 
• Accepted payment methods: credit/debit cards, e-wallets, or other methods announced by Eikenbi. 
• Eikenbi is not responsible for declined transactions caused by banks or payment providers.

4. Shipping and Delivery

• Estimated delivery times will be provided depending on location and shipping method. 
• Eikenbi is not liable for delays caused by force majeure (natural disasters, pandemics, legal regulations, shipping partners).

5. Warranty and Returns

• Warranty and return policies are clearly stated in the “Return Policy” section on the Eikenbi website. 
• Products are eligible for return only if all conditions under the policy are met.

6. Intellectual Property

• All content on the Eikenbi website (images, logos, texts, data, designs) is owned by Eikenbi or licensed partners. 
• Copying or unauthorized use for commercial purposes without written consent from Eikenbi is strictly prohibited.

7. Limitation of Liability

• Eikenbi shall not be liable for any indirect, incidental, or consequential damages arising from the use of services. 
• The website may contain third-party links, and Eikenbi is not responsible for the content or policies of such external sites.

8. Changes to Terms

Eikenbi reserves the right to amend or supplement these Terms of Service at any time. 
Changes will take effect immediately upon posting on the website.

9. Contact

For any inquiries regarding the Terms of Service, please contact us:

  • Address: 33337-32 Toyoshiki, Kashiwa, Chiba 277-0863, Japan
  • Phone: 080-7955-7176
  • Email: eikenbijapan@gmail.com